Questions & Answers

• Dorothy Verdin.... I've been trying to reach you but can't find your website. This is Michelle Duva My main website is www.hope-haven.net.

• what comes with your pkg Depending on the package chosen, but all packages are clearly detailed on my website..

• Jim, It's been nearly one year since you so wonderfully photgraphed our daughter Lauren West Bower's Who's Jim?.

• What is your customer satisfication policy? A complimentary reshoot is always provided for as well as portrait reprints..

• What are your standard payment terms? Payment upon shooting..

• What makes you different from other local portrait photographers? Why should someone hire you? Photography and Art ; with Denise Lee, is a dream duo. A classical photographer, with photojournalistic flair, Denise will capture your portrait with art and style. Even while utilizing the more current photojournalistic styles of today, her artful eye shows through. Your portrait will then be recreated into a fine art portrait of heirloom proportion. .

• What is your customer satisfication policy? The event may be cancelled up to 90 days in advance with a refund of the package price except for the initial deposit. .

• What are your standard payment terms? Payment in advance..

• What makes you different from other commercial photographers? Why should someone hire you? I came from the corporate world and know how to interact accordingly..

• How many months in advance do I need to reserve your services for my wedding date? As soon as you know the date. Photographer services are in high demand and the prime dates go very very quickly..

• Who exactly will be taking pictures at my wedding? Do you use subcontractors? I am the main photographer. I also have 4 backup photographers, equally skilled and available for coverage in an emergency..

• What are your standard payment terms? How much is the deposit? We break up the package prices into monthly payments and bill on the 1st of the month up to the month prior to the wedding date. This allows the couple to budget accordingly..

• What is your event cancellation policy? The event may be cancelled up to 90 days in advance with a refund of the package price except for the initial deposit. .

• What is your customer satisfication cancellation policy? The event may be cancelled up to 90 days in advance with a refund of the package price except for the initial deposit. .

• What is included in your basic wedding packages? DVD of Digital Negatives DVD movie slideshow of all the photographs Handsome case Online proofing and viewing. Engagement Portrait Wedding consultation and formals design.

• Can guests view and order shots on-line? How soon will the photos be put on-line? Certainly, the photos are placed online and are immediately available for order. The CD negatives disks are for the bride and groom use only. We provide a license for printing for personal use only...

• Will you be taking digital photographs? Is there an extra charge for this service? Yes, we shoot 100% digital..

• What new ideas have you implemented in the last couple years? Are you current with latest trends? New ideas are the Selenium toned photos as seen on my website. I am current with latest trends as they relate to photography, but not fashion..

• What kind of equipment will you bring with you? Do you bring backup equipment? lighting? I shoot professional level Canon cameras and carry backup duplicates of everything..

• Can I keep the negatives? the proofs? Is there an extra charge for this service? How much? Yes, you will get your digital negatives on CD or DVD. .

• Do you bring an assistant to the wedding to help coordinate portraits? Yes, this is a huge benefit. I am also teaching several student photographers so there is usually two cameras going at once..

• Can we request both that both color and black & white photography be used at the wedding? Certainly. We shoot 100% color digital and change any or all photos to whatever effect that you choose..

• How far are you willing to travel? Is there a travel charge? I travel nationwide and internationally. There is a travel charge after 100 miles from my home, and I can give exact pricing upon query..

• How would you describe your photographic style? What does this mean? My style is friendly. Though not typically a photographic style. Our photos are so real they will literally capture all the emotions of your day. .

• How many pictures do you take? Can I provide a list of posed photos for you to take? A typical 6 hour package yields over 1000 photographs. Certainly a list of posed photos is great, or even a magazine clipping of a photograph you would like us to try to duplicate..

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